Service for Laboratory Instruments and Equipment 2015

Service for laboratory instruments and equipment is a very important function in the operation of any laboratory. While it is very important it can also be quite complex. K.C. Associates has been reporting on Service in the Laboratory for more than 20 years. Many changes have occurred during that time and more are changing now.

The Service for Laboratory Instruments and Equipment 2015 is a study of five (5) of the most critical elements:

  • Customers Define the Service Contract they want.
  • Multi-Vendor Service Providers contracts - their usage and future.
  • Customers' Wants and Needs for Remote Monitoring and Diagnostics.
  • Validation needs for laboratory instruments and equipment.
  • Asset Management - What is it and is it needed?

Each report investigated a specific topic providing detailed information about what is needed and what could be improved. Purchase only the topics of interest to you or buy all five (5) at a special low price.

Service for Laboratory Instruments and Equipment 2015:

Ideal Service Contracts for the Laboratory 2015
Not every laboratory instrument ofr piece of laboratory equipment needs to be coverd in the same way. Here end-users identify what is required in a service contract for two (2) types of instruments. Critical/Primary instruments are of extreme importance to the laboratory and without twhich the operation of the laboratory cannot proceed/without a backup. Secondary instruments are also important to the laboratory. However, the work of the laboratory can proceed for some time without this item (may have a back-up).

Multi-Vendor Service Contracts
Within the last few years, Multi-Vendor Service Contracts have increased in usage for many segments of the market. End-users discuss these contracts concerning their use today and in the future. Providing companies and satisfaction levels of end users are also included.

Remote Diagnostics and Monitoring
The cost of on-site service contracts have been rising over the years. The use of Remote Diagnostics to assist in the troubleshooting and repairs of instruments has been introduced. Impediments to the implementation and other concerns are discussed. Critical samples are important to the discovery work in many laboratoreies. Remote monitoring of instruments and equipment can protect these valuable samples.

Validation for Laboratory Instruments and Equipment 2015
Regulations from many different agencies control the activities in many laboratories. Government regulations such as the FDA, EPA, regulations and requirements from associations and other groups such as GLP, GMP, ISO, etc. dictate the operation of many products. This study provides valuable insight into which controls are in place and what is required from the end-user.

Asset Management
The operation of a laboratory is very complex. Instrument usage and service histories provide valuable insight into future operations. Tracking of systems, time utilization and productivity tools assist in the efficient operation of the laboratory.

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